Terms and Conditions of Service

Last updated: January 15, 2026

These Terms and Conditions of Service govern access to and use of the Alveora Beauty website, as well as the purchase of products offered through the site.
By accessing the website or placing an order, the user fully accepts these Terms and Conditions.

Service provider information

Alveora Beauty
Email: info.alveorabeauty@gmail.com

Subject of the service

Alveora Beauty provides an online sales service for beauty and personal care products, allowing users to view, select, and purchase the products available on the website.

Access to the site and use

The user agrees to use the site lawfully and in compliance with these conditions, avoiding any improper or harmful use.
Alveora Beauty reserves the right to limit or suspend access to the site in the event of a violation of these Terms.

Products

The products offered are described on the site as accurately as possible.
Any minor variations in color or details may depend on the nature of the product or the settings of the device used and do not constitute a defect.

Prices

All prices indicated on the site are expressed in Euros (€) and include applicable taxes, unless otherwise stated.
Alveora Beauty reserves the right to change prices at any time; the price applied will be the one displayed at the time of the order.

Orders and payments

Submitting an order constitutes a contractual offer by the user.
The contract is considered concluded at the time the order confirmation email is sent.
Payment must be made using the methods available at checkout.
Alveora Beauty reserves the right to cancel orders in the event of incorrect data, product unavailability, or suspected fraudulent activity.

Shipping and delivery

Shipping methods, times, and conditions are indicated in the Shipping section, which forms an integral part of these Terms.

Right of withdrawal

The right of withdrawal is governed by the Returns and Refunds section, which forms an integral part of these Terms and Conditions of Service.

Limitations of liability

Alveora Beauty is not responsible for:

• delays attributable to the courier

• improper use of the products

• indirect or consequential damages

In any case, liability shall not exceed the amount paid by the user for the purchased product.

Force majeure

Alveora Beauty shall not be responsible for failure or delay in the performance of the service due to force majeure, including natural events, strikes, service interruptions, or other uncontrollable events.

Applicable law and jurisdiction

These Terms and Conditions shall be governed by applicable European consumer protection laws.
Any disputes shall be subject to the jurisdiction provided by mandatory consumer protection regulations in the consumer’s country of residence.

Contacts

For any information regarding these Terms and Conditions of Service, you may contact us at:
info.alveorabeauty@gmail.com